Second Mind Systems builds technology intended to support everyday life.

Respect for privacy is fundamental to this purpose.

We aim to:

• Collect only information that is necessary

• Use data in a clear and limited way

• Avoid intrusive or exploitative practices

• Protect personal information through appropriate safeguards

Privacy considerations are integrated into how our systems are designed and operated.

Depending on how you interact with us, we may collect the following types of information:

a) Information you provide voluntarily

This may include:

• Email address (for updates, subscriptions, or enquiries)

• Name (if provided)

• Information submitted through contact or subscription forms

• Communications you send to us

You are not required to provide personal information unless you choose to do so.

b) Technical and usage information

When you visit our website, we may automatically collect limited technical information, such as:

• IP address

• Browser type and device information

• Pages visited and interaction data

• Date and time of access

This information is used to help us understand how our website is used and to improve its reliability and performance.

We use personal information only for legitimate and limited purposes, including:

• Responding to enquiries or messages

• Providing updates or information you have requested

• Improving our website and services

• Maintaining the security and integrity of our systems

• Complying with legal or regulatory obligations

We do not use personal data to manipulate behaviour, create intrusive profiles, or engage in attention-driven practices.

Under UK GDPR, we process personal data based on one or more of the following lawful grounds:

• Consent — where you have chosen to provide information or subscribe to updates

• Legitimate interests — where processing is necessary to operate and improve our website responsibly

• Legal obligation — where required by law

Where consent is relied upon, it can be withdrawn at any time.

Where AI-supported systems are used within our products, they are designed to assist users rather than make autonomous decisions.

We do not:

• Use personal data for automated decision-making with legal or significant effects

• Rely on opaque or unexplainable processing

• Override user intent or control

Any AI use is intended to be supportive, transparent, and limited in scope.

We do not sell personal data.

We may share limited information with trusted third-party service providers only where necessary to:

• Operate our website

• Deliver communications

• Maintain infrastructure and security

These providers are required to handle data in accordance with applicable data protection laws and only for specified purposes.

We retain personal information only for as long as necessary to:

• Fulfil the purpose for which it was collected

• Meet legal or regulatory requirements

• Maintain the integrity of our systems

When data is no longer required, it is securely deleted or anonymised.

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access

• Loss or misuse

• Alteration or disclosure

While no system can guarantee absolute security, we design our processes to minimise risk and respond appropriately if issues arise.

Under UK GDPR, you have the right to:

• Access personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

Requests can be made by contacting us using the details below.

Our website may use cookies or similar technologies to ensure basic functionality and understand site usage.

Where required, you will be provided with choices regarding cookie use.

We avoid unnecessary or intrusive tracking.

Further details may be provided in a separate Cookie Policy.

Our website may include links to third-party websites or services.

We are not responsible for the privacy practices or content of those external sites, and we encourage users to review their privacy policies independently.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

The most current version will always be available on our website, with the date of the latest update shown at the top of the page.

If you have questions about this Privacy Policy or how your information is handled, you can contact us at:

Second Mind Systems

Email: support@secondmindsystems.co.uk

Website: www.secondmindsystems.co.uk